Website Privacy Policy

We understand that privacy and the security of your personal information is extremely important. This policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you in relation to the school website. This policy only relates to the use of The Clare School website and does not relate to data that we may hold on pupils, staff or parents which is covered in other school policies.

Who we are.

We are The Clare School based in Norwich, Norfolk. Our website is www.clareschool.co.uk and this policy relates only to this web address and its subsidiary pages.

What personal data The Clare School website collects and why.

Our website has a number of features and this is how each of them processes your data:

Contact Forms.

We offer a number of forms to allow you to contact us in an easy manner. The submitted information is passed directly by email to The Clare Schools named contact (see the Contact menu above). The form does not store or record any personal information, track users by stealth, send data to third parties (except in the process of passing the email message to us), or use cookies to track data submitted. The submitted data will be kept in the form of an email message. Your request will be processed by the appropriate member of staff and then removed after a period of no more than 12 months. By request this can be removed earlier.

Human verification Google reCAPTCHA.

On some pages we make use of the Google reCAPTCHA service through our website to ensure that a real person is submitting information. The reCAPTCH privacy policy from Google can be found here.

Website activity tracking.

We make use of statistical tracking information in the form of a Facebook pixel. This does not record specific information that can be tied to one person, but only demographic and general location information so that we can monitor how effective our website service is.

GetSiteControl.

We use GetSiteControl to display banner messages concerning closures, cookies and privacy when you first access The Clare School website. To prevent messages appearing constantly on your screen GetSiteControl will place a cookie on your computer saying that you have seen the information before. Once again this does not record any personal information about you on our systems. Their full privacy policy is available here.

How do we protect your information?

Although our website does not currently record any personal information, we still seek to comply with data protection regulations and take all reasonable care to ensure that data is secure and protected from any unauthorised access.

Other unspecified website plugins.

The website uses a number of other components to enhance the functionality and usability of our website. These do not process data, record data or pass information to third parties.

Your right to be forgotten.

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances. If you would like to exercise these rights, please contact us via the menu above.

Publicity Photos.

We occasionally use photos of events from the school on our website and have obtained permission from parents  / guardians to use these. If you are unhappy with a photo that has been used, please do contact us and let us know so that we can remove this.

Links to other websites.

We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, we will not be liable to you for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. We advise you to consult the privacy policy and terms and conditions on each website to see how each of these may process your information.

Links on this site to external content.

The Clare School website may embed video and images from third party websites. These sites may use tracking cookies to enhance your experience.

Contacting us.

If you have any amendments or concerns regarding your data, whether on the school website or held elsewhere, you can contact The Clare School using the contact menu at the top of this website.